Saturday, January 30, 2016

Barracuda Email Filter is BACK!

Solinus's Mail Foundry product has been replaced with Barracuda Network's Cloud Control Email Filter today. Managing spam and and your email is easier than ever.

Everyone received an email from Barracuda Email Security Service this morning (Saturday January 30, 2016). In that email is a link allowing you to set your password. Once your password is set, bookmark this page.

The main screen is your Message Log and the default Message Filter is Quarantined. In that dropdown, select All. Now you can see the entire list of email that has come to you. Each email is color coded to how it was processed:

  • Green means it was Allowed and Delivered.
  • Yellow means it was Quarantined and Not Delivered.
  • Red means it was Blocked and Not Delivered.
You can select a message and report it as necessary. You received a legitimate Spam email and you need to report it as Spam. Or you see a legitimate email was flag as Spam and you need to report it as Not Spam. If you continually receive email from a domain that is being flagged as Spam, and it is not Spam, use the Whitelist feature.

As always, if you have any questions, we are here to assist you.

Sunday, November 15, 2015

ISP Move and Service Interruptions

Over the next couple of weeks, our ISP is physically moving to Teir Point in downtown Baltimore. This means we will experience some service interruptions. While the bulk of any downtime will be after business hours, there is a chance of experiencing some intermittent service during the day.

The move will be officially over November 30 and service will be back to normal.

Wednesday, May 13, 2015

Network Maintenance (Scheduled)

We will perform an upgrade to a core router on Saturday, May 16, 2015 from 01:00 until 04:00 EST.  During this window, THUD customers may experience a short period of increased latency.  If you have any questions, please do not hesitate to contact us.